TRICARE West & Your Healthcare
TRICARE West & Your Healthcare
Your healthcare should be one of the first things you organize when preparing for a PCS.
Embedded Files
Before Leaving Your Current Duty Station
Request copies of important medical and vaccination records.
Discuss transferring specialty care with your current providers.
Refill prescriptions and make arrangements for medications needed during travel.
Research healthcare providers near your new duty station or residence.
Review any existing referrals and authorizations.
If your family participates in EFMP, coordinate medical needs with your program representatives.
After Arriving in Louisiana
Update your address and contact information in DEERS.
Confirm your TRICARE enrollment and regional transfer requirements.
Contact TriWest if you need to select or change your PCM.
Verify that your preferred healthcare providers are in-network.
Transfer prescriptions and arrange follow-up appointments.
Locate the nearest urgent care center and emergency department.
Navigating Healthcare in Greater New Orleans
Navigating Healthcare in Greater New Orleans
Moving to a new duty station means finding new doctors, transferring medical records, understanding your healthcare benefits, and making sure your family has access to the care they need. Whether you're relocating to the Northshore, Southshore, or Westbank, we've gathered helpful TRICARE resources, local healthcare information, and practical tips to make your transition easier.
Tricare West
Benefits, Enrollment and Coverage
Find a Doctor
Locate Tricare Providers
Understanding TRICARE West
Understanding TRICARE West
As of January 1, 2025, Louisiana is part of the TRICARE West Region, administered by TriWest Healthcare Alliance. TRICARE provides healthcare benefits to eligible service members, military families, retirees, and other qualifying beneficiaries.
Common TRICARE Plans
TRICARE Prime: A managed-care option that generally uses a Primary Care Manager (PCM) and requires referrals for certain specialty services.
TRICARE Select: A self-managed option that provides greater flexibility in choosing TRICARE-authorized providers, with applicable deductibles and cost-sharing.
TRICARE Reserve Select: A premium-based plan available to qualifying Selected Reserve members and families.
TRICARE For Life: Medicare-wraparound coverage for eligible beneficiaries with Medicare Parts A and B.
Important Contacts
TRICARE West Customer Service: 888-874-9378
TRICARE Nurse Advice Line: 800-874-2273, Option 1
Helpful Resources
TRICARE West: https://tricare.triwest.com/
Compare TRICARE Plans: https://www.tricare.mil/Plans
TRICARE Costs: https://www.tricare.mil/Costs
TRICARE West Resources: https://www.tricare.mil/About/Regions/West-Region/Resources
Find Urgent Care: https://www.tricare.mil/urgentcare
Emergency Care: https://www.tricare.mil/GettingCare/Appointments/Emergency
Nurse Advice Line: https://tricare.mil/CoveredServices/IsItCovered/TelephoneServicesAdvice.aspx
Hospitals & Medical Centers in Greater New Orleans
Hospitals & Medical Centers in Greater New Orleans
Whether you're settling on the Northshore, Southshore, or Westbank, knowing where to find medical care is an important part of making a new community feel like home. Greater New Orleans is served by several major healthcare systems, offering emergency services, primary care, pediatric care, maternity services, surgery, and specialty treatment.
We've organized this directory by region to help military families explore nearby hospitals and medical resources.
Northshore
Northshore
Slidell Memorial Hospital
1051 Gause Boulevard, Slidell, LA 70458
Community hospital offering emergency, inpatient, surgical, and other medical services.
Slidell Memorial Hospital East
100 Medical Center Drive, Slidell, LA 70461
Additional hospital campus offering medical and specialty services. Formerly known as Ochsner Medical Center–North Shore.
St. Tammany Parish Hospital
1202 S Tyler St, Covington, LA 70433, United States
Full-service hospital providing emergency care, maternity services, surgery, and specialty care.
Lakeview Hospital — LCMC Health
95 Judge Tanner Boulevard, Covington, LA 70433
Hospital providing emergency, surgical, diagnostic, and specialty services.
St. Tammany Health System — Mandeville Emergency Department
A freestanding emergency department serving the Mandeville area.
Southshore
Southshore
Ochsner Medical Center - New Orleans
1514 Jefferson Hwy, Jefferson, LA 70121, United States
Major medical center offering emergency care, heart and vascular services, cancer care, surgery, and specialty medicine.
East Jefferson General Hospital
4200 Houma Blvd, Metairie, LA 70006, United States
LCMC Health hospital providing emergency, inpatient, surgical, cardiovascular, and specialty care.
University Medical Center New Orleans LCMC Health
2000 Canal St, New Orleans, LA 70112, United States
Academic medical center providing emergency care, advanced specialty services, and a Level I trauma center.
Manning Family Children's Hospital
200 Henry Clay Avenue, New Orleans, LA 70118
Specialized pediatric hospital offering children's emergency services, pediatric surgery, and specialty care.
Touro Infirmary LCMC Health
1401 Foucher St, New Orleans, LA 70115, United States
LCMC Health hospital offering emergency, maternity, women's health, surgical, and specialty services.
New Orleans East Hospital
5620 Read Boulevard, New Orleans, LA 70127
Community hospital providing emergency and inpatient medical services.
Westbank
Westbank
West Jefferson Medical Center
1101 Medical Center Blvd, Marrero, LA 70072, United States
LCMC Health hospital providing emergency services, surgical care, women's health, and specialty medicine.
Ochsner Medical Center - West Bank Campus
2500 Belle Chasse Hwy, Gretna, LA 70056, United States
Hospital offering emergency care, inpatient medical services, surgery, and women's health services.
Official Westbank hospital information
Naval Branch Health Clinic Belle Chasse
NAS JRB New Orleans, Belle Chasse, LA
Military outpatient clinic providing eligible beneficiaries with primary care, medical readiness, pharmacy, dental, and other services. Not a civilian full-service hospital.
Dental, Vision & Pharmacy Benefits
Dental, Vision & Pharmacy Benefits
Dental Coverage
Dental coverage depends on your military status and eligibility. Active duty family members may qualify for the TRICARE Dental Program, while eligible retirees and their families may have dental coverage options through FEDVIP.
TRICARE Dental: https://www.tricare.mil/Dental
Vision Coverage
Routine vision coverage varies by TRICARE plan and beneficiary category.
TRICARE Vision: https://www.tricare.mil/Vision
Pharmacy & Prescriptions
TRICARE offers several ways to fill prescriptions, including military pharmacies, retail network pharmacies, and home delivery.
TRICARE Pharmacy Home Delivery, administered by Express Scripts, can be especially convenient for families taking maintenance medications.
Express Scripts Customer Service: 877-363-1303
TRICARE Pharmacy: https://www.tricare.mil/pharmacy
Express Scripts: https://militaryrx.express-scripts.com/
QUICK LINKS
PCS New Orleans is an independently operated military family resource and is not affiliated with or endorsed by TRICARE, the Defense Health Agency, or the Department of Defense. Healthcare coverage, provider participation, and referral requirements are subject to change. Always verify information through official TRICARE resources.
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